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BrisbaneFurniture.com.au

Help Centre - FAQs



I would like to make a purchase, but I can't accept delivery until later. Is that ok?

Absolutely. You're welcome to delay your delivery until when you're ready. It's a good idea to purchase as soon as you can, so that the stock gets allocated to you and you don't run the risk of missing out. Just let us know in the notes field during the checkout process.


Can you give me a price for delivery outside of your standard delivery areas?

Unfortunately we don’t organise deliveries outside of our standard delivery areas. Freighting bulky goods in Australia is often a complicated and expensive exercise. For remote areas, the best freight prices can almost always found by the customer, finding someone local that does regular trips to Brisbane. You can select the ‘Free Brisbane Pickup’ option when purchasing the item, and have the driver pickup on your behalf or, if they have a Brisbane depot, select 'Brisbane Delivery' and enter their depot address as the shipping address.


If I place an order with delivery, how long until I receive the furniture?

It depends on the items you purchase and where it's being delivered to. If all of the items are in stock and you are in Brisbane, it will usually be within a few days. If you are on one of the coasts, it will usually be the following Saturday. If one or more of the items are out of stock, it will be once the stock arrives. Every item has their stock status on their individual product page.


Do you have this item in stock?

Every item has its "stock availability" listed on its individual product page. Most items are "In Stock". The items that are listed as "Out of Stock" will have a note letting you know when we are expecting the new stock to arrive.


I like this item, do you have it in a different size?

If you can't see it on the site, then unfortunately not, sorry. We only have what you can see on the website.


I like this item, do you have it in a different colour?

If you can't see it on the site, then unfortunately not, sorry. We only have what you can see on the website.