Privacy policy

Privacy Statement

BrisbaneFurniture.com.au and its associate companies recognise that your personal information is important to you and that you are concerned with its collection, use and disclosure.

We respect your privacy and are committed to protecting your personal information. We do not disclose confidential information about you except as required to provide our services, with your consent or as required or permitted by law.

Personal information about you is used strictly for limited purposes. From time to time, we will collect information about you such as your name, server address, domain name, contact details, the date and time of your visit and the information downloaded concerning the matters on which you seek our services. This information is collected when you give it to us directly, when you use our services or when you visit our website.

This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

We utilise technologies provided by Google Analytics (www.google.com.au) to collect data for optimisation purposes. This data is used to create user profiles under a pseudonym. We may use the collected data to present improved and individualised offers and services to the user on our website. This data will not be disclosed to third parties. You can configure your browser to prevent the installation of cookies.

The personal information we collect about you is primarily used for the purpose of processing your order and after sales support.

You may also sign up to periodic e-mail newsletters letting you know of our latest specials. If at any time you decide you do not want to receive or continue to receive additional information from us, simply unsubscribe by following the link at the bottom of our e-mail communications. Users will be removed from our mailing list once the unsubscribe option is selected.

If you do not wish to provide us with personal information, we may be unable to properly provide you with the products, services, information and/or warranties that you require.

BrisbaneFurniture.com.au may disclose personal information to other individuals and organisations, but only for purposes associated with our business and, in particular, the delivery of services to you and other customers. The individuals and organisations to which we may disclose personal information for these purposes include.

  • BrisbaneFurniture.com.au staff and related bodies corporate
  • Transport Companies
  • Repair providers
  • Professional adviser
  • Government and regulatory authorities as required by law.

We will take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

BrisbaneFurniture.com.au may transfer and store your personal information offshore where our service providers are based overseas (including the United States of America), for the purposes of data backup.

On line payments are handled by Shopify. BrisbaneFurniture.com.au does not see or store your credit card details. Please check the www.shopify.com websites for details of their privacy policies and security.

While we take great care to protect your personal information on our Website and use state-of-the-art data transmission encryption, unfortunately no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information that you send to us or receive from us online. This is particularly true for information you send to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.

The Website may contain links/plug-ins to other sites. We are not responsible for content of, or the privacy practices or policies of, those sites. 

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles. If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner’s website at www.privacy.gov.au

You have a right to access your personal information that BrisbaneFurniture.com.au collects and holds about you. If you wish to see your personal information, change or update your details or have any questions about this Privacy Policy please contact BrisbaneFurniture.com.au via the Contact Us page.