Refund policy

7-Day Money Back Guarantee

BrisbaneFurniture.com.au provides an unconditional return policy on all items. If for any reason whatsoever you are not satisfied, please return in original, unmarked condition and packaging. Notify us by e-mail within 7 days of receiving your order for a full refund less freight.

Prior to returning your product, please e-mail BrisbaneFurniture.com.au. Our customer service team will provide you with all relevant information and steps to proceed with the return. Please do not attempt to return any goods before contacting our team.

The product must be returned in its original packaging, in an unmarked and unused condition, unassembled (where relevant) and complete with any accessories. A restocking fee applied if the item is returned without the original packaging intact.

Any delivery/shipping charges and other fees incurred by you or us are non-refundable.

Once we receive and check the returned item we will issue a refund within 5 working days.